01:40 First project in 1989 connected UK and Belgian schools, using ARPANET before Internet started.

05:48 I help people organize their work.

06:53 Applying available resources easy to understand and use.

11:54 Became examiner, assessor, and trainer in certifications.

16:05 Servant/Moderator leaders focus on supporting teams.

18:39 Change: doing the same thing differently.
Transformation: doing something completely different.

21:03 Embrace change, adapt, and succeed with leadership.

27:27 Methods help understanding and suit specific projects.

30:35 Ask yourself questions before launching next project.